ADT UK Reviews

ADT offers three primary packages: Secure Home, Smart Home, and Video & Smart Home. All packages include a digital control panel with touchscreen, three door/window alarms, a motion detector, 24/7 alarm monitoring, and professional installation.

The Secure Home Package starts at $599 for equipment and installation, or $9.98 monthly for 60 months, and the monitoring starts at $45.99 per month.

The Smart Home Package includes everything in the Secure Package, plus a smart door lock, a smart plug, and the ability to arm and disarm your system remotely with the ADT Control App. The equipment and installation cost of this package starts at $919, or $15.32 monthly for 60 months, and the monitoring starts at $49.99 per month.

The Video & Smart Home Package includes everything in the Smart Package in addition to an HD indoor camera, a video doorbell camera, the ability to view live video streams remotely, and customizable alerts. The equipment and installation cost of this package starts at $1,049, or $17.48 monthly for 60 months, and the monitoring starts at $57.99 per month.

Please note that these prices are approximate and may vary depending on which package you purchase. The installation fee on most packages is around $150. Monthly monitoring is usually tied to a 36-month contract. With equipment and installation, however, you have the option of paying upfront or financing. This can be combined with your monthly monitoring for one easy payment.

ADT.co.uk offers a variety of home security products and services. Their offerings include alarms, CCTV systems, and smart systems. They provide 24/7 professional monitoring services and an all-inclusive service and maintenance plan for every home security package. This includes professional system installation by NSI accredited engineers, cover for accidental damages, vandalism, and battery replacements.

ADT.co.uk also offers remote connectivity, allowing you to monitor your home from anywhere in the world. They provide police response services, where a dedicated Unique Reference Number (URN) is lodged with your police force and upon a confirmed activation, the police are informed. They also offer private security response, where they dispatch a security professional to investigate, secure the premises, and call the police if necessary.

In addition to these, they have advanced video analytics that can capture up to 3,000 clips per month per account on video doorbell devices and constant video recording on external cameras. You can receive instant notifications when the motion sensors are triggered and customize what you'd like to get notified about.

Their smart home automation products include smart plugs that enable you to set schedules and rules to connected devices, like switching off hair straighteners when you leave the house. These smart plugs add an extra layer of protection to your security system and can be managed alongside your alarm and other ADT Smart Home features through their ADT control panel or ADT Smart Services app.

ADT.co.uk also caters to businesses with their ADT Smart Business package, providing commercial security systems and a host of response packages to suit every size of operation.

There are several ways you can pay a bill on adt.co.uk. You can pay Online, through the Credit Card Hotline 0344 800 6439, via Direct Debit, or by Cheque. If you want to set up a Direct Debit, there are instructions available on the website. For any questions about setting up a Direct Debit with ADT, you can contact them on 0344 800 6470. If you need to request copies of invoices, query a bill, request a refund, or have general billing queries, you can contact their customer accounts team at customeraccounts@tycoint.com or by calling 0344 800 1999. Additionally, you can pay your bill online from the MyADT App in a few clicks.